With the launch of our new website finally happening this week, we thought it was the perfect time to blog about the client experience here at Melynda Jayne Boutique, and give examples of how our clients come for their first appointment and choose to return again and again, for dresses and outfits for any special occasion in their lives. A perfect case study to showcase this service and client relationship is with one of our favourite clients: Karin Henson.
All About Karin
Karin is just fabulous, and is a lady that shares many of our values here at Melynda Jayne. As a former corporate employment lawyer, wife and working mother-of-two, Karin took ‘the big leap’ just over four years ago and left her job at a big corporate firm to set up solo and start her own employment law practice from home. We just love to see another “Career Mum” breaking free to choose a better work-life balance, and set their own pace of work; striving to still keep a successful career, but without having to “dance to an employer’s tune” every day!
Karin’s “Melynda Jayne Boutique Experience”
Karin was first introduced to our Founder, Kelly Simpkin, when her daughter was recommended to our warwickshire boutique through one of our 2018 Prom Ambassadors. Karin and her husband had held a ‘Glastonbury style’ prom after-party for their eldest daughter’s school year a couple of years before, and are doing it all again this year for daughter number 2 (and also again for her eldest daughter’s Year 13 after prom!)
Karin came with her youngest daughter to our Leamington Boutique, and her daughter chose the most gorgeous prom two-piece dress from Terani Couture.
Following such a successful appointment, Karin decided to bring her eldest daughter Tammy for another appointment at MJ in search of her daughter’s 6th form prom dress. She chose the most beautiful, classic black dress from Saborama.
Karin’s most recent appointment was at our beautiful new premises in Balsall Common, Solihull. After visiting us to buy dresses for her daughters, Karin then returned to look for wedding-guest outfits for herself from our exclusive Occasion Wear Range. Karin chose two outfits: an elegant, lightweight and floaty Maxi dress, and another perfect wedding guest outfit.
What does Karin think of our client experience?
Here’s what Karin says about her experience at Melynda Jayne Boutique:
“Having experienced a more ‘mainstream’ prom dress experience for my eldest daughter (it was rushed and crowded), to find Melynda Jayne was such a breath of fresh air. Wonderful personal service, attention to detail and great ideas. The proof was in the pudding when I received so many compliments on the dress I wore to my friend’s wedding and there was no other dress like it. I felt a million dollars! I cannot recommend Melynda Jayne highly enough.”
Clients for Life
We absolutely love that clients like Karin are so happy with their exclusive, “personal shopper” experience, that they choose to come back to our boutique again and again – for every new special occasion! If you have a special occasion coming up, – be it a wedding, ball, prom, day at the races, or just a posh night out – don’t hesitate to get in touch too book your exclusive appointment at Melynda Jayne today.